Shipping & Returns

Shipping & Returns

When will my customized order ship?

Orders usually ship within 3–5 business days after design approval.

Can I return a personalized toilet paper roll?

Because each roll is custom printed, personalized orders are non-refundable.

What if my order arrives damaged?

Please contact us within 48 hours with photos of damaged items.

Can I change my design after approval?

Review your preview carefully; approved designs move directly into production.

Can I change my shipping address?

Address changes may be possible before production begins; contact us quickly.